For the purposes of the Health Star Rating system, an anomaly occurs when:
- the calculated star rating for a product:
- is inconsistent with the Australian Dietary Guidelines (ADGs)/New Zealand Eating and Activity Guidelines (NZEAGs);
or - when used to make comparisons within a food category or across comparable food categories would mislead consumers;
and
- is inconsistent with the Australian Dietary Guidelines (ADGs)/New Zealand Eating and Activity Guidelines (NZEAGs);
- the matter was not substantially considered during the 2019 formal five-year review of the HSR system (if new information or developments have occurred the matter can be revisited).
When a true anomaly of the Health Star Rating system has occurred, an appropriate resolution will be found.
How to apply
A definition, process and background of Health Star Rating anomalies is available below, and should be referred to prior to asking for a product to be considered as an anomaly.
HSR anomaly definition, process and background - PDF
HSR anomaly definition, process and background - Word
To ask to have a product considered as an anomaly, contact the Health Star Rating Unit.
Submissions received to date are available to view on the registers below.
Anomaly Register – 2020 onwards - PDF
Anomaly Register – 2020 onwards - Word
Historical Register of potential anomalies 2014-19 - PDF
Historical Register of potential anomalies 2014-19 - Word